Menu
1. When you place an order on our website, you are making an offer to purchase the products or services described in your order. We reserve the right to accept or reject your order for any reason.
2. All prices on our website are in USD. Prices are subject to change without notice.
3. You are responsible for paying all applicable taxes and shipping fees.
4. We accept various payment methods, as indicated on our website. By providing your payment information, you represent and warrant that you are authorized to use the payment method.
Merchandise must be returned within 30 days of the order date
Merchandise must be unused and in perfect condition to qualify for return or exchange
Merchandise must be accompanied by the original product packaging
Any merchandise marked “Handmade” cannot be exchanged or returned
Original shipping charges are non-refundable
EXCHANGES AND PROCESSING
Merchandise must be exchanged within 30 days of the order date
Exchanges will be processed within 2-3 business days after we’ve received the exchanged item
Original shipping charges are non-refundable
An order can only be exchanged once
We will ship your order to the address you provide. Shipping times and costs may vary depending on your location and the shipping method you choose.
You can track order shipping information in my account.
ZGECASE warrants its products (collectively, the “Products”) against defects in manufacturing, material, or workmanship under normal use and service for their applicable Warranty Periods, subject to conditions contained in this limited warranty. ZGECASE does not warrant, and is not responsible for, any smartphone or other device made by anyone other than ZGECASE. This Limited Warranty will apply only to Products purchased from ZGECASE.COM.
90Days from the original date of purchase of the Product by a customer from ZGECASE.COM
Contact us or learn more.
COUPON CODES
If you forget to apply a discount code at checkout we are able to apply the discount code only up to 12 hours after placing the order
Only one code can be used on a purchase
Coupon codes cannot be applied to previous purchases, nor can they be retroactively applied after an order has been shipped.
Click on My Account to view your order information.
Unfortunately we are unable to make changes to an order once it has been placed and we apologize for any inconvenience. However, if your order is pending shipment, our customer service team will be happy to assist you in canceling your order and you can then place a new order. Please contact us within 12 hours using the email address of your order and provide us with your order number and we will assist you as soon as possible.
The materials used in different styles of cell phone cases may vary, but most cases are mainly made of thermoplastic polyurethane and polycarbonate.It protects your phone well.
Items must be returned or exchanged within 30 days of the order date, will be processed within 2-3 business days of receipt, original shipping charges are non-refundable, refunded amount will be returned in the same way, depending on the bank, processing time may be different, an order can only be exchanged once.
Non-quality handmade products are not returnable or exchangeable.